Utilities in the New Normal
Hello and
welcome to all.
Thank you for visiting our stand at the WETEX Virtual Exhibition 2020. Scroll through our dedicated page for showcases at WETEX. Find details of each showcase and who to engage upon your interest or you can fill up the feedback form at the bottom of the page for us to get back to you.
Zakaria Haltout
Managing Director - UAE,
SAP Middle East and North Africa
SAP Customer Experience
Chahid Kharmich | CX Presales Manager, SAP
This demo showcases the advantages of our Utilities specific enhancements within Customer Experience. Faster go-to-market with all kinds of products and services (commodity and non-commodity), better outcome of Marketing campaigns by having industry specific segmentation and data as well as better experiences through better customer service, such as our Utilities Billing bot. This showcase will go through how the SAP Customer Experience solution answers the key pain points mentioned.
For world-class Customer Experience:
- Assist customers at all relevant touch points
- Provide personalized offers at the right touch points
- Create long-lasting engagement
Digital enabling all core processes:
- Offer simple Self-Service Processes
- Deliver a consistent and seamless experience across channels
- Digitize and automate business processes for operational excellence
Circular Economy Strategy
SAP will be launching the Circular Economy for Consumer Materials solutions to support the Clean Ocean Vision that was announced at World Economic Forum, Davos 2020.
For world-class Customer Experience:
• Responsible Design & Production
• Responsible Sourcing & Marketplace
• Resource Recovery & Reuse
The demo scenario will showcase how customers can see at a glance performance against various sustainability metrics e.g. They can see feedback from consumers about their products, check volumes of different kinds of materials used, assess the impact against their KPI’s such as various plastic parts, measure and manage their extended producer responsibility payments and plastic taxes and redesign products and packaging to be more sustainable to respond to customers, investors and regulators.
Darren West | Circular Economy Lead and Business Development Director, SAP
Learn more
Renewable Predictive Insights
With predictive maintenance and services in action Operation and maintenance team will get to know beyond time-scheduled maintenance to condition-based action to predict the likelihood of future failures by applying machine learning and data analytics to reduce asset failures and their costs.
Predictive maintenance and services looks for patterns in asset data, usage and the environment, and correlates those patterns with any known issues to help reliability engineers and maintenance managers predict failures and share data and scoring.
Our Demo offers a complete suite of Mahindra Teqo Renewable O&M, SAP Predictive Maintenance Services for streamlined asset management to help the global renewable industry maximize returns from their RE asset.
Vidya Gugnani | Director of Co-innovation Lab, SAP
Learn more
Contact
www.sapwetex2020.com